Privacy Policy
Effective 28 October 2026
Who this policy covers
This policy applies to the Number Isles app for iPhone, iPad and Android ("the app") published by Ranova Labs Ltd, a company registered in England and Wales (company number 17500622, registered office 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE) ("we", "us").
Information we collect
None. The app does not ask for a name, email, age, photo or location, and it does not use the camera, microphone or contacts. It contains no analytics, advertising or third-party tracking software, and it never connects to a server of ours.
What the app stores on the device
To remember where your child got to, the app saves a small file on the device containing:
- Stars, berries, sparkles and stickers earned, and which levels are unlocked
- Which questions were answered and how quickly, so practice can focus on the tricky ones
- The dragon's name, colour and outfit
- Sound and voice settings chosen in the grown-ups area
This never leaves the device. Deleting the app removes it. If the device is backed up by the operating system (for example iCloud or Google backup), the file may be included in that backup, which is governed by Apple's or Google's privacy policy, not ours.
Speech
Pip's voice is produced by the speech engine built into the device. The app only sends it text to speak; nothing is recorded or listened to.
Purchases and links
There are no in-app purchases, no adverts and no links out of the app. The grown-ups area is behind a parental gate.
Children
The app is designed for children aged about 4 to 7 and is built to follow Apple’s Kids Category rules and Google’s Families policy. Because we collect no personal information at all, there is nothing for us to disclose, sell or delete. We built it with the UK Children’s Code (Age Appropriate Design Code) and COPPA in mind.
Changes to this policy
If the app ever begins handling data differently, this page will be updated and the effective date above changed before that version is released.
Contact
Questions about this policy: ranovalabs@icloud.com