Privacy Policy
Effective 29 October 2026 (updated for iCloud saving and backup files)
Who this policy covers
This policy applies to the Clever Clogs app for iPhone, iPad and Android ("the app") published by Ranova Labs Ltd, a company registered in England and Wales (company number 17500622, registered office 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE) ("we", "us").
Information we collect
None. We do not receive any information from the app. It contains no analytics, advertising or tracking software, it never sends anything to a server of ours, and it does not use the camera, microphone, photos, contacts or location.
What the app stores on the device
To pick the right questions and remember progress, the app saves on the device:
- The first name your child types in, their birthday and the area where they'll take the 11+. The birthday is used only to work out their school year and the test countdown.
- XP, levels, stars, badges, streaks and the buddy's name and look
- Which questions were answered and how well, so difficulty can adjust
- Settings chosen in the parent guide and on the home screen: school year, read-aloud voice, ticked guide tasks, sound and colour theme
None of this is sent to us. A first name is enough; your child doesn't need to enter a full name.
Keeping progress safe
- iCloud (iPhone and iPad): if the device is signed in to iCloud, the app also keeps a copy of your child's progress in your own iCloud account, using Apple's iCloud key-value storage, so it follows your Apple ID to other devices and comes back after a reinstall. This copy is held by Apple under Apple's privacy policy; we cannot see or access it. You can turn it off in Settings › [your name] › iCloud.
- Google backup (Android): if backup is on for the phone, Android may include the app's progress in your Google backup, under Google's privacy policy.
- Backup files: in the parent guide you can save a backup file and restore from one. The file is created only when you ask, and goes wherever you choose to save or send it.
Choosing "Start again from scratch" in the parent guide deletes your child's progress from the device and from iCloud. Deleting the app removes it from the device; any iCloud copy can be removed in Settings › [your name] › iCloud › Manage Account Storage.
Read-aloud
Questions are read aloud by the speech engine built into the device. The app only hands it text to speak; nothing is recorded or listened to.
Purchases and links
Years 1–4 are free. The 11+ content can be unlocked with a single optional in-app purchase, "Clever Clogs 11+". The purchase screen is behind a parental gate, and payment is handled entirely by Apple or Google under their own terms; we never receive your payment details. There are no adverts and no links out of the app. The parent guide is behind a parental gate.
Children
The app is designed for children aged about 5 to 11. Because we collect no personal information at all, there is nothing for us to disclose, sell or delete. We built it with the UK Children's Code (Age Appropriate Design Code), UK GDPR and COPPA in mind.
Changes to this policy
If the app ever begins handling data differently, for example by adding optional family accounts, this page will be updated and the effective date above changed before that version is released.
Contact
Questions about this policy: ranovalabs@icloud.com