Support

Most problems come down to the network or a TV setting. Here's what to check.

Setting up

Install Mirrora on your TV and open it once. From then on it runs in the background and starts whenever the TV starts.
On the Mirrora screen, choose Allow and turn on Display over other apps. This lets mirroring appear on its own, whatever app is open. Without it, music still plays, but you need to open Mirrora to see mirroring.
On your iPhone, iPad or Mac, open Control Center, choose Screen Mirroring and pick your TV.

My TV doesn't appear in Screen Mirroring

Same network. Your Apple device and TV must be on the same Wi-Fi network. Guest networks and some mesh or office networks block devices from seeing each other ("client" or "AP isolation").
Check the Mirrora screen. Open Mirrora on the TV. It should say Ready with the TV's address. If it says Announcing on the network, wait a few seconds; the message explains anything that's failing.
Turn Wi-Fi off and on on your iPhone or iPad, or restart the TV.
VPNs on either device can hide the TV. Pause the VPN and try again.

The TV disappears when it's on standby

Many TVs pause all apps in standby, so Mirrora can't be found until the TV is switched on. Some TVs have a setting such as Quick start, Network standby or Wake on network that keeps apps running.

Some apps show a black screen

Netflix, Apple TV+, Disney+ and other services block their videos from being mirrored to anything other than an Apple TV. This is copy protection in those apps and can't be changed by Mirrora. Use the service's own Android TV app instead.

Picture freezes or stutters

Move the router closer, or connect the TV with an Ethernet cable.
Stop and start Screen Mirroring on your Apple device.

Contact

Email ranovalabs@icloud.com with your TV model and what you see on the Mirrora screen. Bug reports are also welcome on GitHub.